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Terms of Use (NEDIO)

Last updated: December 26, 2025

These Terms of Use (the "Terms") govern your access to and use of the NEDIO website and web app at https://nedio.xyz (the "Service"). By using the Service, you agree to these Terms.

If you do not agree, do not use the Service.

Contact: support@nedio.xyz

For some actions (such as creating an account or starting a Pro trial/subscription), we may ask you to confirm your agreement to these Terms and related policies in the Service UI.

1) Who we are

The Service is operated by **Timur Khaziev**, a UK sole trader, trading under the brand **NEDIO** ("NEDIO", "we", "us", or "our"). NEDIO provides a web-based focus radio and session timer for listening to curated audio/soundscapes and running time-boxed focus sessions.

2) Eligibility

You must be at least 13 years old (or the minimum legal age in your jurisdiction) to use the Service. If you are under 18 (or the age of majority where you live), you must have permission from a parent or legal guardian to use the Service.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

3) Accounts

You can use parts of the Service without an account. Creating an account may be required for certain features (for example, saving session history, streaks, stats, and managing a Pro subscription).

You agree to:

  • provide accurate information (including a valid email address),
  • keep your account secure, and
  • notify us promptly of unauthorized access or use.

You are responsible for activity that occurs under your account.

4) Subscriptions, trials, and billing (NEDIO Pro)

Free plan

The free plan includes limited listening time per day (as shown in the Service). Limits may change over time.

Pro trial and subscription

If you start a NEDIO Pro trial or paid subscription, you authorize us and our payment processor (Stripe) to charge your payment method according to the pricing and billing terms presented to you at checkout (for example, a free trial period followed by a recurring monthly subscription).

Unless stated otherwise at checkout:

  • subscriptions renew automatically each billing period until canceled,
  • you can cancel at any time via the billing portal or account settings, and
  • cancellation typically takes effect at the end of the current billing period (you may retain access until then).

No refunds

All fees are **non-refundable**, except where required by applicable law.

Taxes and fees

Prices may be exclusive of taxes. You are responsible for taxes or fees imposed by your jurisdiction, unless we state otherwise at checkout.

Changes to pricing or plans

We may change prices, features, or availability of plans. If a change applies to your subscription, we will provide notice where required by law and/or through the Service.

Digital content and right to cancel (UK/EEA consumers)

If you are a consumer in the UK or EEA, by starting a trial or subscription you request immediate access to the Service (digital content). You acknowledge that once the Service is made available to you, you may lose your statutory right to cancel for digital content, to the extent permitted by law. This does not affect any rights you have if the Service is not as described or where mandatory law provides additional rights.

5) Acceptable use

You agree not to:

  • violate any law or regulation,
  • reverse engineer, decompile, or attempt to discover source code except to the extent permitted by law,
  • interfere with or disrupt the Service (including scraping, probing, or load-testing without permission),
  • bypass or attempt to bypass usage limits, paywalls, access controls, or security features,
  • use the Service to transmit malware or harmful code,
  • access other users’ data without authorization, or
  • use the Service in a way that infringes intellectual property rights.

We may suspend or terminate access if we believe you have violated these Terms.

6) Streaming and audio availability

The Service streams audio over the internet. Playback may depend on your device, browser, and network connection. We do not guarantee uninterrupted availability, specific audio quality, or that a particular station/track will always be available.

7) User submissions and support messages

If you contact us through the Service, you may submit text and attachments (for example, screenshots or logs). You represent you have the right to submit that content and that it does not violate law or third-party rights.

You grant us a limited license to use that content solely to provide support, troubleshoot, and improve the Service.

Do not submit sensitive information that you do not want processed for support (for example, passwords, full payment card numbers, or government IDs).

8) Intellectual property

The Service, including its design, software, branding, and content, is owned by NEDIO or its licensors and is protected by intellectual property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial use.

You may not copy, modify, distribute, sell, lease, or create derivative works from the Service or any part of it, except as explicitly permitted by these Terms or by law.

9) Third-party services

The Service may integrate with third-party services (for example, authentication providers, analytics providers, and payment processing). Your use of third-party services may be governed by their own terms and privacy policies. We are not responsible for third-party services.

10) Privacy

Our Privacy Policy explains how we collect and use information. By using the Service, you acknowledge our Privacy Policy located at Legal Docs/Privacy Policy.md (and, if published, any equivalent page on our website).

11) Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEDIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

NEDIO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

12) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEDIO WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEDIO’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO NEDIO FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM (OR, IF YOU HAVE NOT PAID ANYTHING, $50).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13) Indemnification

To the maximum extent permitted by law, you agree to indemnify and hold harmless NEDIO from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Service or violation of these Terms.

14) Termination

You may stop using the Service at any time. We may suspend or terminate your access to the Service at any time if we reasonably believe you have violated these Terms, pose a risk to the Service, or where required by law.

Termination does not affect any rights or obligations that by their nature should survive (including Sections 8, 11–15).

15) Governing law and venue

These Terms are governed by the laws of **England and Wales**, without regard to conflict of laws principles.

You agree that disputes arising out of or relating to these Terms or the Service will be brought exclusively in the courts of **England and Wales**, and you consent to their jurisdiction.

16) Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will provide notice through the Service or by other means as required by law. Continued use of the Service after changes become effective means you accept the updated Terms.

17) Assignment and transfer

We may assign, transfer, or otherwise deal with our rights and obligations under these Terms (in whole or in part) to any affiliate or successor, including Hayzi LTD, as part of a corporate reorganisation, asset transfer, or business sale. Where required by law, we will notify you of the transfer. Your rights under these Terms will not be materially reduced as a result of any such assignment or transfer.

18) Contact

Questions about these Terms: support@nedio.xyz

Postal address: **[INSERT POSTAL ADDRESS]**